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Terms & Conditions

When placing an order with AKADEMY. you are agreeing to our terms & conditions.

Privacy Policy

We aim to protect your privacy and personal information. Our privacy policy, which specifies how we will use your information, can be read on our privacy policy page.

Cookies

We use cookies to provide you with a great experience and to help our website run effectively. Please review our privacy policy for more information.

Disclaimer

Any images and third party products/services as well as third party trademarks are not associated, endorsed or connected with AKADEMY. Please ensure you do not presume this based on the affiliation.

Site restrictions

We reserve the right to report any criminal activity (which would involve us disclosing your identity to law officials) from misuse of this site, you therefore agree to not promote or commit a criminal offence. This would include: trojan, distribution of a virus, worm, post malicious content, corrupt data or hacking into this site.

Any unforeseen circumstances such as the loss or damage caused by a circulated denial-of-service attack, viruses or other technological harmful material that may infect your computer, computer programs or data, we are not held accountable for.

Intellectual Property, Software and Content

AKADEMY. is copyrighted (protected by copyright law), therefore the intellectual property rights for AKADEMY. website and it’s content (which include, software, logos, copy, design, graphics and any other material) remain the property of AKADEMY. Please ensure no content is used for any purpose; business or commercial related except for personal use.

Conditions of Sale

You are subject to the following conditions of sale when placing an order on our site.

Items are sold as seen.

Orders are subject to availability and price of item at time of sale.

We hold the right to change the price of any item at any time.

We will always try to ensure that all product and its descriptions including the price, size/measurements is accurate, however errors may occur. We will inform you of any errors that should occur. If you wish to cancel you are able to do so.

None of the items we sell on a AKADEMY site are new and are vintage or second hand (pre-loved). It would be right assume the goods have been previously worn/used before.

Once order is place you will receive a confirmation email with the goods selected and once despatched a delivery confirmation email will be sent. This will be our contract with you.

We have the right to refuse any order based on the outlined criteria: unable to complete payments, errors that could occur within product information and price, unavailability of stock.

None of our products are sourced directly from the original manufacturer therefore the origin and authenticity of all items cannot be guaranteed and therefore AKADEMY. cannot be held accountable for it.

Payment

PayPal - we are only accepting PayPal payments currently, any refunds to be made for orders paid for with PayPal will be refunded to your PayPal account.

Delivery

Any delivery delays that may occur, AKADEMY will not be made accountable for. Often delays are due to unforeseen circumstances.

Delivery times are only a guideline and are no guarantee. All orders will be processed and posted within 3 working days of receiving the order.

We ship UK, Europe and Rest of World.

Shipping services:

Free Shipping above an order value of £60 for U.K. only anything below please see shipping charges:

UK - £3.95 - Hermes standard tracked delivery for order under £60.

For Europe and Rest of world please see shipping costs below for any order value. Europe - £9.95 - Hermes tracked service.

Rest of World - £15.95 - Hermes tracked service.

Shipping times:

UK - standard shipping 2-3 working days

Europe - tracked shipping 3-7 working days.

Rest of World - tracked shipping 7-15 working days.

Customs and Quarantine?

We are not responsible for any custom fees, import charges, extra duties, taxes, tariffs or quarantine checks which occur after the item is shipped. Countries within the European Union are now included within this. We recommend researching these charges before placing the order.

Lost or Missing parcel?

AKADEMY does not take responsibility for any deliveries that do not arrive. All customers will be notified on despatch with a shipment email and tracking details.

Returns

AKADEMY offer refunds on all full price purchases within a 14 days of receipt.

To return an item please contact us including the word return and order number in the email title. Following this we will provide instructions and the returns address. Customers are required to pay the cost of return shipping.

Refunds will take place within 7 day of receipt providing garments are in the same condition as sold.

Cancellations

Customers who would like to cancel their order please contact us including the words ‘cancellation’ along with the order number. This must be done within 1 day of order confirmation.

Item Condition

Please refer to our vintage criteria for guide in our transparency page.

Gift Vouchers

Gift vouchers can only be redeemed on the website at checkout using special unique code sent once ordered. There is no expiry for use. We do offer refunds for gift cards within 14 days.

These terms and conditions can be updated at any time without prior notification.